No sound

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No sound

08 August 2022, 22:54:38

Hey there, I've been using Artix flawlessly for the past few days, and I chose to install it on my primary laptop.

On my main PC, the audio works fine (used the manual installation ISO and bspwm) but on my laptop I've always had this issue with audio and I wanted to see if I could get it repaired here.

When my sister had the laptop, she used Windows 10, but as soon as she upgraded from it, she gave it to me and I originally installed Arch, which didn't have audio so I used a BT speaker, but my topic on the Arch Forums went dry with no reply.

So now that I have Artix (OpenRC with MATE) I want to see if I'll get it working here. Trust y'all!

sgal5208.

Re: No sound

Reply #1 – 09 August 2022, 03:22:46

Are you using pulseaudio or pipewire for sound?

Re: No sound

Reply #2 – 09 August 2022, 04:14:06

PulseAudio is installed, forgot to add it in but here's a neofetch:

Code: [Select]

                   '                      sgal@Swiftsf51551t 
                  'o'                     ------------------ 
                 'ooo'                    OS: Artix Linux x86_64 
                'ooxoo'                   Host: Swift SF515-51T V1.04 
               'ooxxxoo'                  Kernel: 5.18.16-artix1-1 
              'oookkxxoo'                 Uptime: 27 mins 
             'oiioxkkxxoo'                Packages: 719 (pacman), 7 (flatpak) 
            ':;:iiiioxxxoo'               Shell: bash 5.1.16 
               `'.;::ioxxoo'              Resolution: 1920x1080 
          '-.      `':;jiooo'             DE: MATE 1.26.0 
         'oooio-..     `'i:io'            WM: Metacity (Marco) 
        'ooooxxxxoio:,.   `'-;'           Theme: Artix-dark [GTK2/3] 
       'ooooxxxxxkkxoooIi:-.  `'          Icons: matefaenzadark [GTK2/3] 
      'ooooxxxxxkkkkxoiiiiiji'            Terminal: mate-terminal 
     'ooooxxxxxkxxoiiii:'`     .i'        Terminal Font: Roboto Mono 11 
    'ooooxxxxxoi:::'`       .;ioxo'       CPU: Intel i5-8265U (8) @ 3.900GHz 
   'ooooxooi::'`         .:iiixkxxo'      GPU: Intel WhiskeyLake-U GT2 [UHD Graphics 620] 
  'ooooi:'`                `'';ioxxo'     Memory: 1486MiB / 7796MiB 
 'i:'`                          '':io'
'`                                   `'

Re: No sound

Reply #3 – 09 August 2022, 06:36:26

What does this command say:

Code: [Select]

cat /proc/asound/cards

Re: No sound

Reply #4 – 09 August 2022, 16:00:55

Quote from: tintin – on 09 August 2022, 06:36:26

What does this command say:
Code: [Select]
cat /proc/asound/cards

it says the following:

Code: [Select]

Swiftsf51551t:[sgal]:~$ cat /proc/asound/cards
--- no soundcards ---

Re: No sound

Reply #5 – 09 August 2022, 17:30:09

Quote from: sgal5208 – on 09 August 2022, 16:00:55

it says the following:
Code: [Select]
Swiftsf51551t:[sgal]:~$ cat /proc/asound/cards
--- no soundcards ---

Is the sound card listed by the command:

Code: [Select]

lspci

Re: No sound

Reply #6 – 09 August 2022, 21:20:43

Better yet:

Code: [Select]

lspci | grep -i audio

Re: No sound

Reply #7 – 09 August 2022, 21:56:55

Quote from: Lancia – on 09 August 2022, 21:20:43

Better yet:
Code: [Select]
lspci | grep -i audio

Yep

Re: No sound

Reply #8 – 10 August 2022, 06:17:42

Quote from: tintin – on 09 August 2022, 21:56:55

Yep

output:

Code: [Select]

SwiftSF515-51T:[sgal]:~$ lspci | grep -i audio
00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30)

also yes I updated the hostname.

Re: No sound

Reply #9 – 10 August 2022, 09:38:35

Quote from: sgal5208 – on 09 August 2022, 16:00:55

it says the following:
Code: [Select]
Swiftsf51551t:[sgal]:~$ cat /proc/asound/cards
--- no soundcards ---

I don't know if my answer is relevant.

I only use alsa and qastools on different pc.
I removed all pulse packages except libpulse.

Here are the alsa packages I installed:

Code: [Select]

pacman -Qs | grep alsa
local/alsa-firmware 1.2.4-2
    Firmware binaries for loader programs in alsa-tools and hotplug firmware loader
local/alsa-lib 1.2.7.2-1
local/alsa-topology-conf 1.2.5.1-1
local/alsa-ucm-conf 1.2.7.2-1
local/alsa-utils 1.2.7-1
local/alsa-utils-openrc 20210505-2 (openrc-world)
    OpenRC alsa-utils init script

Re: No sound

Reply #10 – 10 August 2022, 21:13:52

Quote from: tintin – on 10 August 2022, 09:38:35

I don't know if my answer is relevant.

I only use alsa and qastools on different pc.
I removed all pulse packages except libpulse.

Here are the alsa packages I installed:
Code: [Select]
pacman -Qs | grep alsa
local/alsa-firmware 1.2.4-2
    Firmware binaries for loader programs in alsa-tools and hotplug firmware loader
local/alsa-lib 1.2.7.2-1
local/alsa-topology-conf 1.2.5.1-1
local/alsa-ucm-conf 1.2.7.2-1
local/alsa-utils 1.2.7-1
local/alsa-utils-openrc 20210505-2 (openrc-world)
    OpenRC alsa-utils init script

this is my result:

Code: [Select]

SwiftSF515-51T:[sgal]:~$ pacman -Qs | grep alsa
local/alsa-card-profiles 1:0.3.56-1
local/alsa-firmware 1.2.4-2
    Firmware binaries for loader programs in alsa-tools and hotplug firmware loader
local/alsa-lib 1.2.7.2-1
local/alsa-topology-conf 1.2.5.1-1
local/alsa-ucm-conf 1.2.7.2-1
local/alsa-utils 1.2.7-1
local/alsa-utils-openrc 20210505-2 (openrc-world)
    OpenRC alsa-utils init script

Re: No sound

Reply #11 – 11 August 2022, 04:28:27

I assume you have linux-firmware installed.

What gives:

Code: [Select]

cat /proc/asound/modules

Have you tried with the linux-zen kernel?

Code: [Select]

sudo pacman -Sy linux-zen

Have you tried with the linux-lts kernel?

Code: [Select]

sudo pacman -Sy linux-lts

I leave the place to the specialists.

Re: No sound

Reply #12 – 12 August 2022, 19:43:02

You have alsa-utils installed, so open a terminal and run alsamixer then press F6 to get a list of your soundcards.
Move around the list until you choose one that look like this:

That's your soundcard, verify that Master and Speaker are not muted (as they are by default). Those channels are muted if they have "MM" at the end of their bars, so move to those channels an press M to toggle mute and make sure they now display "00".

Try and see if the audio it's working now.