Need some help troubleshooting Steam games

20 February 2023, 21:37:31

A few games on Steam have started to instantly crash for me. My guess is that some video drivers got updated and Steam is looking for an older version I don't have anymore.
Here are my specs and drivers generated by Steam: https://pastebin.com/FYFr24ri

and here is some terminal output after running a few games that crash. Hopefully this helps.
Civ 6

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GameAction [AppID 289070, ActionID 1] : LaunchApp changed task to ProcessingInstallScript with ""
GameAction [AppID 289070, ActionID 1] : LaunchApp changed task to SynchronizingControllerConfig with ""
GameAction [AppID 289070, ActionID 1] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 289070, ActionID 1] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 289070, ActionID 1] : LaunchApp waiting for user response to CreatingProcess ""
GameAction [AppID 289070, ActionID 1] : LaunchApp continues with user response "CreatingProcess"
/bin/sh\0-c\0/home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=289070 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/Sid Meier'\''s Civilization VI/./Civ6'\0
Game process added : AppID 289070 "/home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=289070 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/Sid Meier'\''s Civilization VI/./Civ6'", ProcID 7424, IP 0.0.0.0:0
chdir /home/coin/.local/share/Steam/steamapps/common/Sid Meier's Civilization VI
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
GameAction [AppID 289070, ActionID 1] : LaunchApp changed task to WaitingGameWindow with ""
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
GameAction [AppID 289070, ActionID 1] : LaunchApp changed task to Completed with ""
./GameGuide/Civ6: symbol lookup error: /usr/lib/libfontconfig.so.1: undefined symbol: FT_Done_MM_Var
Game process removed: AppID 289070 "/home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=289070 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/Sid Meier'\''s Civilization VI/./Civ6'", ProcID 7424 
ThreadGetProcessExitCode: no such process 7425
Uploaded AppInterfaceStats to Steam

Dirt Rally

Code: [Select]

GameAction [AppID 310560, ActionID 2] : LaunchApp changed task to ProcessingInstallScript with ""
GameAction [AppID 310560, ActionID 2] : LaunchApp changed task to SynchronizingCloud with ""
GameAction [AppID 310560, ActionID 2] : LaunchApp changed task to SynchronizingControllerConfig with ""
GameAction [AppID 310560, ActionID 2] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 310560, ActionID 2] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 310560, ActionID 2] : LaunchApp waiting for user response to CreatingProcess ""
GameAction [AppID 310560, ActionID 2] : LaunchApp continues with user response "CreatingProcess"
/bin/sh\0-c\0/home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=310560 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/DiRT Rally/DirtRally.sh'\0
Game process added : AppID 310560 "/home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=310560 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/DiRT Rally/DirtRally.sh'", ProcID 11927, IP 0.0.0.0:0
chdir /home/coin/.local/share/Steam/steamapps/common/DiRT Rally
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
GameAction [AppID 310560, ActionID 2] : LaunchApp changed task to WaitingGameWindow with ""
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
GameAction [AppID 310560, ActionID 2] : LaunchApp changed task to Completed with ""
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 11940 != 11936, skipping destruction (fork without exec?)
pid 11939 != 11936, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
=== ERROR - You're missing vital libraries to run DiRT Rally
=== Either use the steam runtime or install these using your package manager
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
/home/coin/.local/share/Steam/steamapps/common/DiRT Rally/bin/DirtRally: /home/coin/.local/share/Steam/ubuntu12_32/steam-runtime/pinned_libs_64/libcurl.so.4: version `CURL_OPENSSL_4' not found (required by /home/coin/.local/share/Steam/steamapps/common/DiRT Rally/bin/DirtRally)
	libSDL2-2.0.5.so => not found
	libSDL2_image-2.0.1.so => not found
	libcef.so => not found
	libpdf.so => not found
===
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
/home/coin/.local/share/Steam/steamapps/common/DiRT Rally/bin/DirtRally: error while loading shared libraries: libSDL2-2.0.5.so: cannot open shared object file: No such file or directory
'DiRT Rally' quit with error code '127'.
If possible, launch Steam from command line to check the output when 'DiRT Rally' is run.
Then, contact [email protected] with details of the output, as well as your Steam System Info.

The Elder Scrolls Online (Proton)

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GameAction [AppID 306130, ActionID 3] : LaunchApp changed task to ProcessingInstallScript with ""
esync: up and running.
GameAction [AppID 306130, ActionID 3] : LaunchApp changed task to SynchronizingControllerConfig with ""
GameAction [AppID 306130, ActionID 3] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 306130, ActionID 3] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 306130, ActionID 3] : LaunchApp waiting for user response to CreatingProcess ""
GameAction [AppID 306130, ActionID 3] : LaunchApp continues with user response "CreatingProcess"
/bin/sh\0-c\0PROTON_SET_GAME_DRIVE=1 /home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=306130 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/SteamLinuxRuntime_soldier'/_v2-entry-point --verb=waitforexitandrun -- '/mnt/sda1/SteamLibrary/steamapps/common/Proton 5.13'/proton waitforexitandrun  '/mnt/sda1/SteamLibrary/steamapps/common/Zenimax Online/zosSteamStarter.exe'\0
Game process added : AppID 306130 "PROTON_SET_GAME_DRIVE=1 /home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=306130 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/SteamLinuxRuntime_soldier'/_v2-entry-point --verb=waitforexitandrun -- '/mnt/sda1/SteamLibrary/steamapps/common/Proton 5.13'/proton waitforexitandrun  '/mnt/sda1/SteamLibrary/steamapps/common/Zenimax Online/zosSteamStarter.exe'", ProcID 12159, IP 0.0.0.0:0
chdir /mnt/sda1/SteamLibrary/steamapps/common/Zenimax Online
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
GameAction [AppID 306130, ActionID 3] : LaunchApp changed task to WaitingGameWindow with ""
GameAction [AppID 306130, ActionID 3] : LaunchApp changed task to Completed with ""
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/coin/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
esync: up and running.
ThreadGetProcessExitCode: no such process 12278
ThreadGetProcessExitCode: no such process 12276
ThreadGetProcessExitCode: no such process 12162
pid 12279 != 12278, skipping destruction (fork without exec?)
Game process removed: AppID 306130 "PROTON_SET_GAME_DRIVE=1 /home/coin/.local/share/Steam/ubuntu12_32/reaper SteamLaunch AppId=306130 -- /home/coin/.local/share/Steam/ubuntu12_32/steam-launch-wrapper -- '/home/coin/.local/share/Steam/steamapps/common/SteamLinuxRuntime_soldier'/_v2-entry-point --verb=waitforexitandrun -- '/mnt/sda1/SteamLibrary/steamapps/common/Proton 5.13'/proton waitforexitandrun  '/mnt/sda1/SteamLibrary/steamapps/common/Zenimax Online/zosSteamStarter.exe'", ProcID 12159 
ThreadGetProcessExitCode: no such process 12313
ThreadGetProcessExitCode: no such process 12307
ThreadGetProcessExitCode: no such process 12294
ThreadGetProcessExitCode: no such process 12286
ThreadGetProcessExitCode: no such process 12283
ThreadGetProcessExitCode: no such process 12281
ThreadGetProcessExitCode: no such process 12277
ThreadGetProcessExitCode: no such process 12275
ThreadGetProcessExitCode: no such process 12161
Uploaded AppInterfaceStats to Steam

Re: Need some help troubleshooting Steam games

Reply #1 – 21 February 2023, 01:39:55

Dirt rally this stands out

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/home/coin/.local/share/Steam/steamapps/common/DiRT Rally/bin/DirtRally: error while loading shared libraries: libSDL2-2.0.5.so: cannot open shared object file: No such file or directory
'DiRT Rally' quit with error code '127'.

Other than that as well as drivers sometimes new Proton versions can cause regressions / breakage in working games so you could could try other proton versions

Re: Need some help troubleshooting Steam games

Reply #2 – 21 February 2023, 09:57:04

I have n idea what you have tried or what commands you are using to start these programs.
So I rudely went to Archwiki.

The Civilization seems to be covered by the Arch wiki:

Dirt Rally ArchWiki entry.

And for elder scroll I only managed to dig up the ProtonDB page on which they repeat:

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PROTON_ENABLE_NVAPI=1 PROTON_SET_GAME_DRIVE=1 %command%

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PROTON_SET_GAME_DRIVE=1 %command%

Quote

Switch to Proton 5.13-6 for avoiding black screen and crash for first time install and set launch options PROTON_SET_GAME_DRIVE=1 %command% for avoid low storage error during install. After completing install phase and running game once you can switch back to newer Proton.

Re: Need some help troubleshooting Steam games

Reply #3 – 04 March 2023, 16:49:17

Coin how did you even install steam anyway?