Hey guys, I've had this laptop for years & its been doing this since I started using Linux in 2015, its the nicest laptop I own, the keyboard and trackpad just don't work sometimes... Sometimes they do though, its very odd. It only does this on Linux & BSD, it never does this on Windows... Why?
Its the strangest problem, I've ignored it for years hoping it would just eventually go away but it hasn't, I was really hoping one day a kernel update might solve it, but I'm starting to think it may not be the kernel, I'm not really sure what it is... the power button always works though..
This laptop is a Toshiba Satellite L850D PSKGCC-00C002 and it has a dual-core 2.7GHz A6-4400M 16GB DDR3 1600mhz RAM, and the video card is a Radeon HD 7520G... Where should I go with this information??? Where do I report a hardware issue like this? its a 'AMD/ATI Trinity' if that helps. its an APU.
When I try to use the linux-ck kernel, the indicator on plank tells me the CPU is running at around 100% but the ram is very low & I have nothing open.. I'm experiencing a lot of lag for some reason when I try to open anything, even a lightweight internet browser like Qupzilla... I'm just not sure what's wrong with this thing... I'm gonna give OpenIndianna a shot I suppose, I just want SOMETHING other than windows to work on this thing :/
If anyone has any suggestions what I might be able to use on this thing let me know...
I just find this very weird because I have a Toshiba Satellite L745D PSK16C-006003 AMD A6-3400M APU quad-core 1.4GHz 8GB DDR3 1333mhz 'AMD/ATI BeaverCreek' that is nearly identical(I got it without a screen, use it as my server) and it runs just fine! Its the exact same model just an earlier version.
I've got the L850D working fine right now at this moment, but its really hit-and-miss on bootup with all Linux distros as well as FreeBSD... I wonder if NetBSD would be any different.
Maybe because the open-source drivers for the components of that particular model aren't that great.
this might be solved with some kernel parameter at boot or by changing configuration for some modules....
that it works for older model means that older model is using different components (or revisions which have different behaviour)
from my experience even the same model of laptop have a lot of revisions and is using a lot of different components
for start you should provide some concrete data for research...
- lspci
- lsusb
- dmesg (when the described problems happen)
- also add logs from X and what you think is important
Also the output from xinput should be pretty relevant
Thanks guys! I will get you the output of all of these commands. I will post them here momentarily, gonna eat breakfast.
I almost lost one of my toes, sorry this took so long to get back to. (Adding more momentarily)
pastebin for lspci -nnk:
https://pastebin.com/hrkzsFV8
pastebin for lsusb -t:
https://pastebin.com/qSek8uzN
pastebin for dmesg:
https://pastebin.com/3aKzYK74
How do I get logs from X??? Not sure how to do that... Output of xinput? OK
bash: xinput: command not found
sudo: xinput: command not found
as far as relevant info goes, I notice that -hardened & -ck linux kernels are for some reason very laggy sometimes. The normal kernel is hit-&-miss, sometimes its OK and sometimes its not.. dunno what to make of this, I'd love to give ReactOS a go but they're STILL in alpha, even after like 3 years, it'll be interesting to see an open-source windows NT kernel ported onto Linux to replace wine one day, kind of like how BSD lets you install a Linux kernel. Tried to see if OpenIndianna would work but it won't even boot up from USB for some reason, tried re-downloading a few times too.
Kenny, I don't know how others feel, but this is not IRC. If you dump things on pastebill then it is not saved for posperity for others who might also have your problems and be looking for a solution. That largely defeats the purpose of a forum.
https://duckduckgo.com/?q=Where+are+the+fucking+logs+for+X11R6&t=palemoon&ia=web
damn search engines are just getting more and more useless.
ls -alt|less
total 1812360
drwx------ 7 ruben users 186 Jan 18 00:44 .purple
-rw------- 1 ruben users 20298602 Jan 18 00:12 .xsession-errors
drwxrwxrwx 295 ruben users 24576 Jan 17 08:36 .
-rw-r--r-- 1 ruben users 26314 Jan 17 08:36 .viminfo
Looks like ./xsession-errors still is the place to look
also
[ruben@flatbush ~]$ sudo lsof |grep Xorg|grep log
lsof: WARNING: can't stat() fuse file system /run/user/1000/doc
Output information may be incomplete.
lsof: WARNING: can't stat() fuse.gvfsd-fuse file system /run/user/1000/gvfs
Output information may be incomplete.
lsof: WARNING: can't stat() fuse.sshfs file system /home/ruben/mnt4
Output information may be incomplete.
Xorg 2922 root mem REG 8,5 437344 36043732 /usr/lib/libelogind.so.0.19.4
Xorg 2922 root 1w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 root 2w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 root 4w REG 8,5 30593 33588824 /var/log/Xorg.0.log
Xorg 2922 2939 root mem REG 8,5 437344 36043732 /usr/lib/libelogind.so.0.19.4
Xorg 2922 2939 root 1w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 2939 root 2w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 2939 root 4w REG 8,5 30593 33588824 /var/log/Xorg.0.log
Xorg 2922 2940 root mem REG 8,5 437344 36043732 /usr/lib/libelogind.so.0.19.4
Xorg 2922 2940 root 1w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 2940 root 2w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 2940 root 4w REG 8,5 30593 33588824 /var/log/Xorg.0.log
Xorg 2922 2941 root mem REG 8,5 437344 36043732 /usr/lib/libelogind.so.0.19.4
Xorg 2922 2941 root 1w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 2941 root 2w REG 8,5 931 51052290 /var/log/lightdm/x-0.log
Xorg 2922 2941 root 4w REG 8,5 30593 33588824 /var/log/Xorg.0.log
InputThre 2922 3123 root 4w REG 8,5 30593 33588824 /var/log/Xorg.0.log
Well I've been told to use pastebin here before so that's what I used. not saved for posperity???? Are the errors not displayed in pastebin??? -.-
You should post any output or information on here rather than pastebin, so people faced with your same problem have information that can help them solve it. You would only use pastebin for IRC.
I found something similar on archwiki (arch wiki is very good source of information)
https://wiki.archlinux.org/index.php/Toshiba_Satellite_L775D_S7340#Touchpad_and_keyboard_are_not_working
PS: i asked for pure lsusb because it displays names and ID of device
Well I'm doing it from a computer that I can barely get an internet browser to load on, so getting onto the forums is out of the question, I'm posting it onto pastebin... you can open the pastebin & look at it from there, it doesn't hinder anyone in finding help, all you have to do is click it, why is that too much to ask?
"so people faced with your same problem have information that can help them solve it."
How does this hinder anyone's ability to find help? By clicking on a link? If SSH worked I would be able to post it here but it won't work so I can't.
OK so I'll get you "pure lsusb", not sure why USBs are important but alright I'll get that as soon as I get this thing to bootup, its hit & miss. I'd imagine the problem lies in lspci's output.
Ok, lsusb's pure output, without -t
https://pastebin.com/emhbPSJv
Gonna get the xorg output in just a moment. I STILL can't SSH into my laptop either, otherwise this would be easy... Artoo told me an update would solve this, but an update hasn't solved it, it still says "Privilege separation user nobody does not exist" -.- I was assured this would be fixed, but its not, making this way harder than it needs to be & forcing me to use pastebin, so if you wanna complain about pastebin then you can understand why I'm using it.
xorg output:
https://pastebin.com/VmQaCpRq
In laptop you never know what is used to connect that device....
Also did you look at that link which i posted ? There is described similar problem on similar laptop... i dont have your laptop and i also never had this problem...
I have a A6-3400m apu w integrated radeon HD 6520G graphics, Toshiba Satellite L745D & it works just fine! Isn't that odd? I'm having issues with a slightly newer model - A6-4400m APU w integrated Radeon HD 7520G graphics... I bought that newer one 4 years back because I was using the A6-3400m for a couple years & it worked really well so I figured it would be a good buy, it was quite cheap & worked well with Windows 8, it used to work OK with Linux, but the keyboard+trackpad issue has been there for forever, I used to use it like a desktop for years so it never effected me.
I'll try some of those solutions on that page just to see what happens, I really hope I can make the keyboard+trackpad work... Not sure why but on this UEFI artix installation it seems very laggy all-around performance-wise(Only on this 1 laptop though! Works beautifully on my other 3 x64 PCs!) I'm thinking I might try another fresh install on it to see if that solves the laggyness I suppose. Thanks for that link btw.
Edit: After doing a fresh installation it no longer *seems* to be extremely laggy, but the hardware problems still remain with the keyboard & trackpad.
I know this is an old thread, sorry for necro-bumping, but I had to come back here to thank you SGOrava!
My "old" Toshiba laptop now works as a laptop! Thank you so much! I can actually use this thing now!
Windows 10 ran like crap on it, I'm VERY happy we managed to get this thing to work again!
i8042.nomux=1 and i8042.reset in the /etc/default/grub made it work :D
I always over-looked that page because it wasnt L850D so I didn't think it would work! I now know to look at the wikis that have the closest model to the one I have.
A friend asked me if I can make her L750 live again and get access to her stored information when her win8 crapped out. After I told her I don't reinstall win, I used artix. Her keyboard was giving her trouble so she had a usb keyboard and the track pad wasn't working when win8 worked.
Artix booted, both keyboards now worked (2-3 keys have a hard time), track pad worked fine, and her bluetooth mouse worked instantly, no configuring or firmware searching.
So I made her a nice lxqt installation and she was amazed how fast it was, not even new was it running so well. Transfered her chrome stuff to chromium and she is acting like someone gave her a free laptop.
I was surprised myself that all the hw worked even on the live stick. I don't know how different the hw is from 750 to 850.
Is she a friend with benefits? ;)
It is not an exchange relationship, it is collective. You contribute to the community and everyone benefits, .... you dirty dog you!
Even still...
Giving a new linux user artix can be an exciting experience.
I wouldn''t put windows back on even if a I had a free copy, and I wouldn't put anything with systemd, or one of my hack systems, like Manjaro with s6
So it was either void, or obarun, or artix. LXDE is a bit of good transition from winXP, win8-10 users find it a bit old fashioned, LXQT makes a better impression to windoze users. Since artix has lxqt worked out I chose it. I personally hate it :)
This is a family of three using one old tired laptop with dead batteries. I expect to be doing some more work on it within a month after the 13yo goes through all linux games he can find :) Hopefully that will stimulate further linux interest, he is the target of the project. Recruit the young before they turn stupid.
Its driver needs to upgrade or improvement. I have same issued with my laptop which is hp touchpad not working (https://babasupport.org/hp/hp-laptop-touchpad-not-working/) so I contact to support and they give me the good guide about the driver upgrading