Network issue

Topic: Network issue (Read 7239 times) previous topic - next topic

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Re: Network issue

Reply #90 – 21 February 2021, 13:26:00

Quote from: ####### – on 21 February 2021, 13:21:20

For the wireless firmware, read the commands I used as a general guide, but be sure you understand what you are doing when you mv and cp.
This command will tell you the info you need to identify your wireless card, and what firmware is currently in use:
sudo lshw -C network
Then go to the Intel website, I think the one applicable to you is the one for the 9461, 9462 and 9560:
iwlwifi-9000-pu-b0-jf-b0-34.618819.0.tgz

There's a bug report on a similar problem from last year here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1864188
There is a mention of firmware versions there, especially see the last post which might be helpful, although neither of those is the same as the Intel firmware, although a file of the same name as all 3 options is in the firmware package. Who knows what gets loaded as standard, use lshw to find out and try some stuff.

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  *-network UNCLAIMED       
       description: Network controller
       product: Comet Lake PCH-LP CNVi WiFi
       vendor: Intel Corporation
       physical id: 14.3
       bus info: pci@0000:00:14.3
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix cap_list
       configuration: latency=0
       resources: iomemory:600-5ff memory:6023104000-6023107fff

Re: Network issue

Reply #91 – 21 February 2021, 13:35:39

Yes, that's about what I got after I mv'ed all the iwlwifi stuff out of /lib/firmware, so no firmware at all was loaded. Try getting the Intel firmware, untar it (there are some instructions in the README in there with it too) then put the relevant file in /lib/firmware after temporarily mv'ing any other iwlwifi stuff to a backup location, so the driver has no choice what it loads (the driver chooses the first available on it's preference list) and reboot.

Re: Network issue

Reply #92 – 21 February 2021, 13:37:15

But i didnt do anything??

Re: Network issue

Reply #93 – 21 February 2021, 14:01:56

@julianmarcos ,
can you please share your /etc/mkinitcpio.conf?

and

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lspci -nn

to see which exatly ID you have

Re: Network issue

Reply #94 – 21 February 2021, 14:26:37

you can try add your fw (if you sure which fw exactly) to mkinitcpio to load this file before start boot.

add it in /etc/mkinitcpio.conf into section FILES:

FILES=(/usr/lib/firmware/iwlwifi-9000-pu-b0-jf-b0-34.ucode) but i think according to some clues your fw is /usr/lib/firmware/iwlwifi-9000-pu-b0-jf-b0-38.ucode

creating new mkinitcpio:

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mkinitcpio -p linux

Re: Network issue

Reply #95 – 21 February 2021, 15:18:47

https://x0.at/UjL.conf#
https://x0.at/UKp#

Re: Network issue

Reply #96 – 21 February 2021, 15:34:03

ID says, your wifi card is Intel® Wireless-AC 9462
https://www.intel.com/content/www/us/en/support/articles/000005511/wireless.html say, it need this firmware:
https://wireless.wiki.kernel.org/_media/en/users/drivers/iwlwifi-9000-pu-b0-jf-b0-34.618819.0.tgz

can you please extract iwlwifi-9000-pu-b0-jf-b0-34.ucode from the tgz file an replace the another iwlwifi-9000-pu-b0-jf-b0-34.ucode file in /usr/lib/fimware?

after shut down your computer, wait, and start it again (cold reboot)

Re: Network issue

Reply #97 – 21 February 2021, 15:35:04

Code: [Select]

sudo mkinitcpio -p linux
==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'default'
  -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
==> Starting build: 5.10.16-artix1-1
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: xhci_pci
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating zstd-compressed initcpio image: /boot/initramfs-linux.img
==> Image generation successful
==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'fallback'
  -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux-fallback.img -S autodetect
==> Starting build: 5.10.16-artix1-1
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: aic94xx
==> WARNING: Possibly missing firmware for module: wd719x
==> WARNING: Possibly missing firmware for module: xhci_pci
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating zstd-compressed initcpio image: /boot/initramfs-linux-fallback.img
==> Image generation successfulsudo mkinitcpio -p linux
==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'default'
  -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
==> Starting build: 5.10.16-artix1-1
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: xhci_pci
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating zstd-compressed initcpio image: /boot/initramfs-linux.img
==> Image generation successful
==> Building image from preset: /etc/mkinitcpio.d/linux.preset: 'fallback'
  -> -k /boot/vmlinuz-linux -c /etc/mkinitcpio.conf -g /boot/initramfs-linux-fallback.img -S autodetect
==> Starting build: 5.10.16-artix1-1
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: aic94xx
==> WARNING: Possibly missing firmware for module: wd719x
==> WARNING: Possibly missing firmware for module: xhci_pci
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating zstd-compressed initcpio image: /boot/initramfs-linux-fallback.img
==> Image generation successful

Re: Network issue

Reply #98 – 21 February 2021, 15:40:32

To rule out BT causing this problem, many recommend disabling the BT module:
add

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blacklist btusb

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/etc/modprobe.d/blacklist.conf

create file blacklist.conf if not eist.

Re: Network issue

Reply #99 – 21 February 2021, 15:42:37

Quote from: alium – on 21 February 2021, 15:40:32

To rule out BT causing this problem, many recommend disabling the BT module:
add
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blacklist btusb
to
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/etc/modprobe.d/blacklist.conf
create file blacklist.conf if not eist.

But when it works i can still enable it?, done

Re: Network issue

Reply #100 – 21 February 2021, 15:45:14

Quote from: julianmarcos – on 21 February 2021, 15:42:37

But when it works i can still enable it?, done

you can enable it later again

Re: Network issue

Reply #101 – 21 February 2021, 15:45:52

Quote from: alium – on 21 February 2021, 15:45:14

you can enable it later again

Now i need to reboot?

Re: Network issue

Reply #102 – 21 February 2021, 15:49:02

shut down your computer, wait, and start it again (cold reboot) , as i wrote.. not simply restart

put here dmesg and lsmod (as usualy)

Re: Network issue

Reply #103 – 21 February 2021, 15:55:56

Quote from: alium – on 21 February 2021, 15:49:02

shut down your computer, wait, and start it again (cold reboot) , as i wrote.. not simply restart

Nothing...

Re: Network issue

Reply #104 – 21 February 2021, 15:59:02

since your wifi doesn't work in other distributions either, as you said, so I see it more on the HW issue.