No sound in Mate 1.24.0

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No sound in Mate 1.24.0

15 July 2020, 22:43:25

This is an Intel NUC computer using a USB audio device. I've got 5 distros on this box. Sound works fine on 4 of the distros. When selecting Sound in the Control Center the hardware Sound Preference goes to my HP Pro Webcam C920 instead of the USB audio device. Any help would surely be appreciated. Thanks, Jim.

Re: No sound in Mate 1.24.0

Reply #1 – 17 July 2020, 20:46:22

Quote from: 2jcm – on 15 July 2020, 22:43:25

This is an Intel NUC computer using a USB audio device. I've got 5 distros on this box. Sound works fine on 4 of the distros. When selecting Sound in the Control Center the hardware Sound Preference goes to my HP Pro Webcam C920 instead of the USB audio device. Any help would surely be appreciated. Thanks, Jim.

Is linux-firmware installed?

Re: No sound in Mate 1.24.0

Reply #2 – 18 July 2020, 21:52:35

Quote from: nous – on 17 July 2020, 20:46:22

Is linux-firmware installed?

Yes, Linux-firmware is installed. I ran 'sudo pacman -S linux-firmware' and it reinstalled it.

Re: No sound in Mate 1.24.0

Reply #3 – 30 July 2020, 18:28:23

Greetings,

Have you checked alsamixer and seen if the 'Master' or any of the other connected devices are on mute mode (indicated by MM at the bottom of the bars in place of the numbers)?
If they are, enable them using by moving onto them using arrow keys and pressing m.

I noticed this issue when I initially installed the system and did not get any sound output through connected devices like headphones. But once you do this, you won't face any trouble in the future.

Hope it works out. :)

Re: No sound in Mate 1.24.0

Reply #4 – 30 July 2020, 21:37:06

Also are you using alsa or pulseaudio?

Re: No sound in Mate 1.24.0

Reply #5 – 30 July 2020, 22:01:57

you still tell us nothing about your hardware ;-)

Code: [Select]

cat /proc/asound/card0/codec* | grep Codec

Code: [Select]

lspci -nn | grep Audio

Code: [Select]

lsusb

Re: No sound in Mate 1.24.0

Reply #6 – 10 August 2020, 08:57:28

Quote from: 2jcm – on 15 July 2020, 22:43:25

This is an Intel NUC computer using a USB audio device. I've got 5 distros on this box. Sound works fine on 4 of the distros. When selecting Sound in the Control Center the hardware Sound Preference goes to my HP Pro Webcam C920 instead of the USB audio device. Any help would surely be appreciated. Thanks, Jim.

Try this:
sudo pacman -Rsu pulseaudio
sudo pacman -S qastools