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Topic: my gtx 1650 low profile card has a dead fan {SOLVEDish} (Read 2232 times) previous topic - next topic
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my gtx 1650 low profile card has a dead fan {SOLVEDish}

i filed a warranty claim on my card which is less than 4 months old and had a mostly dead front fan which i discovered only because my windows nvme was acting weird so i cracked open the case to see what was going on while the machne was on and was slapped in the face by some major heat.  looked at the gpu and saw only one fan was spinning.  tried to spin the dead fan and it kinda did recover some spinning but truly wasn't spinning up on t's own.  then i tried to install msi after burner to get the fan running but that was no help.  now i have no working card and while gigabyte is honoring the warranty which is 3 years, i now have to add the cost of shipping a defective card to them on top of the purchase price of the card.  i am not happy.  you can bet i made some noise on my amazon review which was updated to reflect my unhappiness with a dead fan at less than 4 months. 
Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #1 –
https://www.ebay.com/itm/354640572696?hash=item529239b118:g:6Y8AAOSwrhNkC99N&amdata=enc%3AAQAIAAABAKV6hDDFeDeDeto36iKaqvtX8A3TN7Rks7rvCY4d3nCiF%2BqnAVmw4FkcXXArTpvp9e4ZwfgncOOr4bhSyQCOuqScQCnT1tFyP6WPKOAds%2Fl%2FX%2FDZOSKmYZ980zZjpwPWp0bYdrklatYDLK7IJ1IK5KiH9eyyMRFzT8LgdoAeq3yImPtSaztr1MD9Z%2B0LTZE1ip3GBZLrwMdWNVrqZgudTQfzr1i2QvGtlRwgAfIugQYqj%2F68IFvN4NoBfbRkrru9Ms20Ady9ymdeBrDFgWp%2FPOtaFeIn2fJyFU5xZGQDw7icW0ghxozndDRwpbtcVf90TLbf2jJTt6%2Fkx0JmWDBA%2BHA%3D%7Ctkp%3ABFBMksyBq7Ni


the replacement fan costs less to buy new  than to ship the card back to gigabyte and though it ships from china it still arrives faster than the warranty claim process would take.
Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #2 –
there are six very tiny screws that hold the fans and the shroud to the heatsink.  the rear fan plugs into the pcb of the graphics card and has three pins.  the front fan plugs into a connector coming from the rear fans leads and has two pins.  The hardest part of this repair is not losing those tiny screws.  the low profile faceplate doesn't even need to come off.

I wonder if i could contact an actual person if i could get them to send me replacement fans and skip the whole rigamarole of sending the card back and forth?
Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #3 –
https://www.amazon.com/FS1250-S2053A-Graphics-Cooling-Replacement-Gigabyte/dp/B0CB2DZJPD/ref=sr_1_2?crid=2P8FOG3BF6LYB&keywords=Gigabyte+GTX1650+4GB+Graphics+Card+Cooling+Fan+FS1250-S2053A+Replace+Part&qid=1690532907&sprefix=gigabyte+gtx1650+4gb+graphics+card+cooling+fan+fs1250-s2053a+replace+part%2Caps%2C85&sr=8-2

amazon has the first item listed coming in at 15$ us with both fans and thermal paste and a plastic scraper...  sweet.
Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #4 –
Never fix something under warranty, it invalidates the warranty, and it might go wrong again in a more terminal manner yet. Send it back would be my advice learned from experience in these situations, and there is no guarantee your fix will work - what if it isn't the fan itself at fault but the electronics controlling it?
 

Re: my gtx 1650 low profile card has a dead fan

Reply #5 –
You Def make an excellent point there.

In this case though I'm pretty sure it's the fan.  When I manually spin the fans with my finger the questionable fan hardly spins while the good one glides along for some time.  It's night and day. 

Even so, i hear you.  It really is their problem to fix.  I just have nothing in the interim.
Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #6 –
Quote from: cat herders of linux – on
I just have nothing in the interim.
Therein lies the rub.
To make sure it's the fan not the pcb you could swap the fans.

Laws vary much country to country. But in the UK the responsibility lies with the retailer to make good problems with faulty products (though many try to claim you have to contact the manufacturer. They lie, or are simply clueless).
With that in mind one tactic I've used myself is to negotiate with the retailer and buy a new one. With the understanding that the return will be refunded.
Then I'm not without the product and also the warranty restarts.

Re: my gtx 1650 low profile card has a dead fan

Reply #7 –
What you can't be sure of is that a faulty voltage supply could have caused the fan to fail in the first place, so even if a replacement initially worked it could get fried again. If it wasn't under warranty it would certainly be worth trying, but here it's someone else's problem - better to spend time researching cheaper shipping options I think. Many times on eBay you can get a return shipping label to print out free of charge, obviously that will vary according to the seller and this was Amazon not eBay, but it could be worth asking about.

Re: my gtx 1650 low profile card has a dead fan

Reply #8 –
Tiny fans are garbage unless they are those thick 4000rpm Deltas. But what am I saying cause I had a Delta fan fail on me too last month, lol, with sparks and everything.
I'm pretty sure nothing is wrong with the card. Especially if the fans run under a splitter under that shield and the other is working, and yeah do swap them around just to make sure.

Re: my gtx 1650 low profile card has a dead fan

Reply #9 –
They are Daisey chained and can't be swapped.  The main connector is three pin the second connector is two pin.  See photo. The one on the two pin connector is the failed one.


Amazon only gives 30 days I think for returns.  They directed me to the manufacturer.  Not sure if the retailer can be compelled to assist me in the USA.

Maybe Sunday I'll call them and ask.
Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #10 –
Oh okay, i'm sure now they are in parralel cause the first one is 3 pin for speed sensor while the other is just powered.
So you can replace it, even if replacement is 3 pin just wire it/botch it :-) to the existing plug.

Re: my gtx 1650 low profile card has a dead fan

Reply #11 –
they def sell both the 3 pin and the 2 pin on ebay or the set.  the 2 pin i can unplug from the daisy chain and replace for less than 10$ shipped for free from ebay seller.  or pay 15 for a new set with a scraper and thermal paste, which is funny as no thermal paste is needed to replace the fans, just that it's a good idea on these cards to repaste them for better thermals though that would also require the use of plastic washers not included to get more torque on the screw but that's not something i'm interested in doing really.  just fixing the fan is the goal.
Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #12 –
I had just finished upgrading it with an m.2 wifi and an external antenna.  I have an nvme for windows on the mb and an nvme to pcie adapter on the 4 lane slot in front of the graphics card fans with only the m.2 wifi antenna adapter between them.  thought i was finally done.  :(


Code: [Select]
sudo inxi -Fxzmc30
System:
  Kernel: 6.4.6-lqx1-1-lqx arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    Desktop: MATE v: 1.27.0 Distro: Artix Linux base: Arch Linux
Machine:
  Type: Desktop System: HP product: HP EliteDesk 800 G3 SFF v: N/A
    serial: <filter>
  Mobo: HP model: 8299 v: KBC Version 06.29 serial: <filter> UEFI: HP
    v: P01 Ver. 02.46 date: 03/28/2023
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard K360 charge: 100%
    (should be ignored) status: discharging
Memory:
  System RAM: total: 32 GiB available: 31.1 GiB used: 7.14 GiB (23.0%)
    igpu: 32 MiB
  RAM Report: missing: Required tool dmidecode not installed. Check
    --recommends
CPU:
  Info: quad core model: Intel Core i7-7700 bits: 64 type: MT MCP
    arch: Kaby Lake rev: 9 cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 3601 min/max: 800/3601 boost: enabled cores: 1: 3601
    2: 3601 3: 3601 4: 3601 5: 3601 6: 3601 7: 3601 8: 3601 bogomips: 57600
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 630 vendor: Hewlett-Packard driver: i915
    v: kernel arch: Gen-9.5 bus-ID: 00:02.0
  Display: x11 server: X.org v: 1.21.1.8 driver: X: loaded: intel
    unloaded: fbdev,modesetting,vesa dri: i965 gpu: i915
    resolution: 1920x1080~60Hz
  API: OpenGL v: 4.6 Mesa 23.1.4 renderer: Mesa Intel HD Graphics 630 (KBL
    GT2) direct-render: Yes
  Audio:
  Device-1: Intel 200 Series PCH HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
  API: ALSA v: k6.4.6-lqx1-1-lqx status: kernel-api
  Server-1: JACK v: 1.9.22 status: off
  Server-2: PulseAudio v: 16.1 status: active (root, process)
Network:
  Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e
    v: kernel port: N/A bus-ID: 00:1f.6
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel Wi-Fi 6 AX210/AX211/AX411 160MHz driver: iwlwifi v: kernel
    bus-ID: 02:00.0
  IF: wlan0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel AX210 Bluetooth driver: btusb v: 0.8 type: USB bus-ID: 1-5:2
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 1.95 TiB used: 553.91 GiB (27.8%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WD BLACK SN770 500GB
    size: 465.76 GiB temp: 31.9 C
  ID-2: /dev/nvme1n1 vendor: Fanxiang model: S500PRO 512GB size: 476.94 GiB
    temp: 39.9 C
  ID-3: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB
  ID-4: /dev/sdb vendor: Micron model: MT-128 size: 119.24 GiB
Partition:
  ID-1: / size: 53.61 GiB used: 24.34 GiB (45.4%) fs: ext4 dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 444 KiB (0.1%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 403.48 GiB used: 226.73 GiB (56.2%) fs: ext4
    dev: /dev/nvme0n1p3
Swap:
  ID-1: swap-1 type: partition size: 64 GiB used: 0 KiB (0.0%) dev: /dev/sda1
Sensors:
  System Temperatures: cpu: 41.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 304 Uptime: 22h 9m Init: dinit Compilers: gcc: 13.1.1
  clang: 15.0.7 Packages: 989 Shell: Sudo v: 1.9.14p3 inxi: 3.3.28

Cat Herders of Linux

Re: my gtx 1650 low profile card has a dead fan

Reply #13 –
heh, speaking of thermal paste on video card, you need a good one for these modern ones, my rx5500xt worked well with this premium japanese thing that was better than arctic mx4/mx5. with generic paste it was bad, so if you have good temperatures don't replace it, maybe just blow the dust with pressure or something.
LE: nice. i was tempted to get pcie sound card but interference is bad so usb is still for me.

Re: my gtx 1650 low profile card has a dead fan

Reply #14 –
Time placedJul 31, 2023 at 10:35 AM

Order number some number

Total$9.36 (1 item)

ok so for less than 10$ since it's daisy chained and we can know it's not the controller chip as both fans connect together, i'll try this and see if i can get a functioning unit.
Cat Herders of Linux