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Re: troubles replacing printers

Reply #16


didn't work..

E [21/Aug/2025:23:26:32 -0400] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipps://Brother%20HL-L3280CDW%20series._ipps._tcp.local/, ipps://BRN94DDF8670038.local:443/ipp/print) via IPP!
E [21/Aug/2025:23:26:32 -0400] copy_model: empty PPD file
E [21/Aug/2025:23:26:32 -0400] [Client 51] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Brother_HL-L3280CDW_series_) from localhost.
E [21/Aug/2025:23:30:12 -0400] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipps://Brother%20HL-L3280CDW%20series._ipps._tcp.local/, ipps://BRN94DDF8670038.local:443/ipp/print) via IPP!
E [21/Aug/2025:23:30:12 -0400] copy_model: empty PPD file
E [21/Aug/2025:23:30:12 -0400] [Client 70] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Brother_HL-L3280CDW_series_) from localhost.



Re: troubles replacing printers

Reply #17
Try connecting it just with IPP to see if it works.
If it does, at least then we can narrow it down to the security protocol.

Re: troubles replacing printers

Reply #18
Try connecting it just with IPP to see if it works.
If it does, at least then we can narrow it down to the security protocol.


I think so, I am moving this a new topic in the systems problem because this is now a cups issue.  I am obviously not understanding how cups is either working or not working :)

Re: troubles replacing printers

Reply #19
Question: Are you running a firewall? If so, it could be blocking the ports required by CUPS/IPP. See: https://www.cups.org/doc/firewalls.html

FYI: Here are the cups related packages I have installed:
cups
cups-filters
cups-openrc
cups-pdf
libcups
libcupsfilters
python-pycups

Here is my printer config in /etc/cups:
Code: [Select]
 Printer configuration file for CUPS v2.4.12
# Written by cupsd
# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
NextPrinterId 14
<Printer Brother_HL-L3280CDW_series_>
PrinterId 13
UUID urn:uuid:71cf6324-b784-3d68-55b1-e078b6070207
AuthInfoRequired none
Info Brother HL-L3280CDW series
Location Local Printer
MakeModel HL-L3280CDW series - IPP Everywhere
DeviceURI ipps://BRWC8A3E8DD67EA.local:443/ipp/print
State Idle
StateTime 1754759423
ConfigTime 1754251957
Type 36956
Accepting Yes
Shared No
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
Attribute marker-levels 100,100,100,100
Attribute marker-low-levels 10,10,10,10
Attribute marker-high-levels 100,100,100,100
Attribute marker-types toner,toner,toner,toner
Attribute marker-change-time 1754759385
</Printer>

 

Re: troubles replacing printers

Reply #20
no - i dont use a firewall.  it is all in private ip space on the 10.0.0/8

Re: troubles replacing printers

Reply #21
DeviceURI ipps://BRWC8A3E8DD67EA.local:443/ipp/print


this is what is choking it.  This is a non-existing network local on my network